Understand Customer Experience

Delivering a great customer experience is hugely important for any business. The better experience customers have, the more repeat business you’ll be able to receive, with an additional benefit of simultaneously reducing the friction of customer complaints and returns. Through our unique audience, understanding the customer has never been easier. Read on to learn more!

Customer Retention & Loyalty

In today’s continuously competitive marketplace, we know once a customer is secured, it’s top of mind to keep them loyal to your brand. That’s why, when you launch a campaign with Prodege, we’re here to demystify the customer’s journey and offer you insights to build deeper relationships.

Easily conduct mobile missions and exit surveys to learn about store conditions & inventory levels and get a customer’s view of solutions displays

Receive a post campaign report that features data measured using a two-pronged approach; stated and receipt verified

Brand + Sentiment Trackers

We understand that brand health tracking helps to give you an ongoing read on brand health, not only for your brands, but also key competitors. Additionally, it helps call out information that is needed to easily access, identify, and explore emerging patterns and trends as marketers monitor brand performance over time.

With Prodege we’re all about getting you to the answer, quickly and minimizing your time to knowledge. We become an extension of your team so you can focus on what is needed for your business.

Just a few of the many ways our collaborative team of experts can help offset your workload are:

Provide questionnaire consultation

We'll help you ensure your research KPIs are measured correctly.

Develop, curate & maintain a custom online dashboard of key performance metrics

Apply dynamic filters to drill deeper into your audience.

Layer in additional behavioral metrics from verified buyers

Obtain supplemental insights to add further confidence to your results.

Net Promoter Score (NPS)

Many businesses continue to use NPS as an indicator of brand loyalty and customer experience. Understanding NPS is a great starting point for grasping customer perceptions of your business and gauging the prevalence of advocates at a specific moment in time. This allows marketers to kick off programs and pull levers that create more promoters of your business and services and ultimately deliver revenue you can rely on.

As part of Prodege’s trended insights in peeq, we’re continuously collecting information from verified shoppers and sharing with you so you have a current pulse on how brands, retailers, and restaurants are trending in many different landscapes.

With some of this information readily available, it allows you to better understand the experiences that are creating promoters, passives, and detractors – and drive your company to act.

Utilizing Prodege’s Data Visualization platform, you can then easily distribute this actionable data across your organization to drive engagement and improvement.

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Ad Effectiveness

Analyze, Measure and Optimize your Ads

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Agile Research

Whatever the business need, we have the solution to support you

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Behavioral Data

Demystify the complex shopper journey with verified purchase data

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Commerce & Cash Back Shopping

Scalable solutions to find, reach and retain customers

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Data Visualization

Access, analyze & share data with internal stakeholders

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Grow & Understand Your Audience

Access our unique audience to make your next campaign or project a success

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Launch a Successful Campaign or Product

Gather feedback from your targets to hone your go-to-market strategy

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Mobile gaming user acquisition

Drive user acquisition with ROAS

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Mobile Research

Use location to get on-the-go insights

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Performance Marketing

Target engaged users to drive growth with data-driven solutions

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Personalized Marketing Offers

Get your brand or product to the right target audience

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Prodege peeq

Conduct Research Quickly with our DIY Platform

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Qualitative Research

Leverage our team to understand consumer behavior, get to the why

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Quantitative Research

Test or confirm marketing research, get to the what

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Shopper Marketing

Engage consumers to drive in-store and online sales

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