Tracking | Prodege : Prodege
IMPORTANT TRACKING TERMS FOR ALL OFFERS
We're committed to offering you a rewarding experience and to resolve any tracking issues with our partners whenever they surface to us. Because your rewards tracking starts with your click, here's what we need from you:
(1) You must check your Ledger to confirm that it reflects your initial click on that offer. If there is no initial click in your Ledger, then we have no record of that offer attempt and will NOT credit you rewards under any circumstances for that offer, period.
(2) Once the initial click appears, you must also check your Ledger again EACH TIME you complete any rewarded events for that offer (particularly for multi-goal or multi-step offers). If any attempted event beyond the initial click is not shown in your Ledger, then our third party partners did not track your completion. In that case, you MUST stop and immediately contact our Customer Service for guidance by submitting a help ticket through the corresponding Ledger entry BEFORE proceeding with any further activity for that offer. If you fail to do so, we will NOT credit you rewards under any circumstances for any further activity for that offer, period.